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Twin Springs Counseling

840 W. 17th St., Suite 1, Bloomington, IN, 47404

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Access Guide

Overview

  • About View
    • Twin Springs Counseling is a professional counseling office focused on behavioral therapy, cognitive behavioral therapy (CBT), internal family systems (IFS), eye movement desensitization and reprocessing therapy (EMDR), mindfulness, play therapy, TheraPlay, attachment-based, somatic, solution focused brief therapy (SFBT), and dialectical behavioral therapy (DBT).
    • Services available in the venue include: In-person and Telehealth remote professional counseling for Anxiety - Depression - Trauma - Adjustment Disorder - Adoption - Anger Management - Attachment Issues - Behavioral Issues - Child or Adolescent - Communication Issues - Coping Skills - Existential Crisis - Fears/Phobias - White Privilege - Women's Health - Unconscious Bias - Suicidal Ideation - Spirituality and Religion - Self Esteem - Self-Harming - PTSD - Pregnancy, Prenatal, Postpartum - Panic Disorders - Multicultural Concerns - Life Transitions - Caregivers - Peer Relationships - Grief - Parenting.
    • View information on opening times.
  • Parking and Public Transportation View
  • Getting In and Around View
    • There is step-free access via ramp at the most accessible entrance.
    • There is step-free level access throughout.
    • Access throughout may include narrow doorways/openings and manual doors with doorknobs.
    • There are no restrooms with accessibility features available.
  • Getting Help and Assistance View
    • There is seating available.

Parking

  • Parking View
    • The parking lot is located In front of the building.
    • The parking lot is open air/surface.
    • The surface consists of asphalt.
  • Accessible Parking Spaces View
    • There are 2 designated accessible parking spaces available.
    • The accessible parking spaces are clearly marked and signposted.
    • The accessible parking space width is 7ft 10.09in (239cm).
    • There is an adjacent marked access aisle to one side.
    • The width of the adjacent marked access aisle is 10ft 0.08in (305cm).
    • The adjacent marked access aisle extends the full length of the parking space.
    • The nearest designated accessible parking space is 45 ft.(13.72m) from the entrance.
    • The most accessible route from the designated accessible parking has ramps/slopes.
    • The ramp has a gradient of 1:12.
    • There is a curb ramp without detectable warnings from the designated accessible parking.
  • Van Accessible Parking Spaces View
    • There is 1 designated van accessible parking space available.
    • The van accessible parking spaces are clearly marked and signposted.
    • The van accessible parking space width is 7ft 10.09in (239cm).
    • There is an adjacent marked access aisle to one side.
    • The width of the adjacent marked access aisle is 9ft 11.69in (304cm).
    • The adjacent marked access aisle extends the full length of the parking space.
    • The nearest designated van accessible parking space is 45 ft.(13.72m) from the entrance.
    • The most accessible route from the designated van accessible parking has ramps/slopes.
    • There is a curb ramp without detectable warnings from the designated van accessible parking.
  • Charges and Restrictions View
    • Parking is free for all users.

Restrooms and Changing Facilities Available

  • Standard Restrooms View
    • Step-free all-gender restrooms are located at the end of the left hallway, last door on the left.
    • The single-occupant restroom has a single grab bar and no transfer space next to the toilet. The entrance to the restroom is 29.5 in. wide.

Entrance

  • This entrance is located at the top of the ramp from the van-accessible parking space.
  • There is step-free access via ramp at the entrance.
  • The ramp has a gradient of 1:12.
  • There is a step-free level resting area.
  • The ramp has a handrail on the left going up.
  • The ramp bypasses the steps.
  • There are 4 steps.
  • There is a handrail on the right going up.
  • The handrail is easy to grip.
  • The height of the handrail is 2ft 10in (87cm).
  • The handrail covers the flight of stairs throughout its length.
  • The handrail does not extend horizontally beyond the first and last step.
  • The steps are unmarked.
  • The height of the highest step is 6in (17cm).
  • The minimum tread depth is 1ft 0in (31cm).
  • The entrance area is clearly signed.
  • There is a canopy or recess that provides weather protection at the entrance.
  • There is a single manual door at this entrance.
  • The door opens towards you.
  • The door is easy to open.
  • The door has a lever handle.
  • The width of the opening is 2ft 9in (84cm).
  • The door has a low visual contrast.
  • There is step-free level access via platform lift as you enter the entrance.

Getting Around

  • There is step-free level access throughout all areas.
  • Access throughout may include narrow doorways/openings and manual doors with doorknobs.
  • The flooring is carpeted.
  • The flooring is patterned.
  • There is no (or very little) background noise.
  • Wayfinding signage is not provided.
  • Lighting levels were even at the time of the survey.

Lobby (Waiting Area)

  • The lobby is located at the front of the office.
  • The lobby is approximately 3ft (1m) from the entrance.
  • The most accessible route to the lobby has step-free level access.
  • There is no reception desk in the waiting area.
    Clinicians come to the waiting area to call clients into their offices.
    The door to the office hallways is at the back of the seating area to the right.
  • There is no (or very little) background noise.
  • The flooring is carpeted.
  • The flooring is patterned.
  • Lighting levels vary due to the use of large glazed walls.
  • Lighting levels are adjustable.
  • In some areas there are rugs on top of the wall-to-wall carpet.
  • There is space for a wheelchair user to maneuver (60in x 60in - 1525mm x 1525mm).
  • There are chairs with armrests, chairs without armrests and couches in this area.
  • There are coffee tables and tables in this area.
  • There are some tables suitable for wheelchair users (between 28in and 34in - 710mm and 860mm from the floor).

Office 1 - Right hallway, second door on right

  • Location and Access View
    • The room surveyed is located along the right hallway, the second door on the right.
    • The room surveyed is approximately 49ft (15m) from the entrance.
    • The most accessible route to the room has step-free level access, narrow doorways/openings and manual doors with doorknobs.
    • There is no signage on or near the entrance.
    • There is step-free level access to enter.
    • The diploma of Sara Farmer, LCSW, is hanging on the wall to the right (latch side) of the door.
    • There is a single manual door to enter the room.
    • The door has a high visual contrast.
    • The door opens away from you.
    • The door is easy to open.
    • The door has a doorknob.
    • The width of the opening is 1ft 11in (59cm).
  • Room Details View
    • There is step-free level access throughout.
    • There is space for a wheelchair user to maneuver.
    • The flooring is carpeted.
    • The flooring is patterned.
    • There is a high visual contrast between the walls and floor.
    • There is space for a service animal to rest.
    • There are armchairs and couches in this room.
    • There are coffee tables in this room.
    • There is no (or very little) background noise.
    • Additional facilities/services include: a play area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • Lighting levels are adjustable.
    • Clients for whom the entrance to this office is too narrow will be accommodated in a different office.

Office 2 - Left hallway, first door on left

  • Location and Access View
    • The room surveyed is located along the left hallway, the first door on the left.
    • The room surveyed is approximately 39ft (12m) from the entrance.
    • The most accessible route to the room has step-free level access, narrow doorways/openings and manual doors with doorknobs.
    • There is no signage on or near the entrance.
    • There is step-free level access to enter.
    • There is a single manual door to enter the room.
    • The door has a high visual contrast.
    • The door opens away from you.
    • The door is easy to open.
    • The door has a doorknob.
    • The width of the opening is 2ft 3in (69cm).
  • Room Details View
    • There is step-free level access throughout.
    • There is space for a wheelchair user to maneuver.
    • The flooring is carpeted.
    • The flooring is patterned and deep pile or thickly padded carpet in some areas.
    • There is a high visual contrast between the walls and floor.
    • There are chairs with armrests and couches in this room.
    • There are coffee tables in this room.
    • There is no (or very little) background noise.
    • Additional facilities/services include: a play area.
    • Lighting levels were even at the time of the survey.
    • Lighting levels are adjustable.

Office 3 - Left hallway, last door on right

  • Location and Access View
    • The room surveyed is located along the left hallway, the last door on the right.
    • The room surveyed is approximately 55ft (17m) from the entrance.
    • The most accessible route to the room has step-free level access, narrow doorways/openings and manual doors with doorknobs.
    • There is no signage on or near the entrance.
    • There is step-free level access to enter.
    • There is a single manual door to enter the room.
    • The door has a high visual contrast.
    • The door opens away from you.
    • The door is easy to open.
    • The door has a doorknob.
    • The width of the opening is 2ft 5in (74cm).
  • Room Details View
    • There is step-free level access throughout.
    • There is space for a wheelchair user to maneuver (60in x 60in - 1525mm x 1525mm).
    • The flooring is carpeted.
    • The flooring is patterned and deep pile or thickly padded carpet in some areas.
    • There is a high visual contrast between the walls and floor.
    • There are armchairs and couches in this room.
    • There are coffee tables in this room.
    • Additional facilities/services include: a play area.
    • Lighting levels were even at the time of the survey.
    • Lighting levels are adjustable.

Standard Restrooms (Left hallway, last door on left - single, no transfer space)

  • The gender inclusive restrooms were surveyed.
  • The restroom is located along the left hallway, last door on the left.
  • The distance from the entrance is 55ft (17m).
  • The most accessible route has step-free level access, narrow doorways/openings and manual doors with doorknobs.
  • There is step-free level access to enter the restroom.
  • The room's signage is on the door only.
  • There is Braille and pictorial signage on or near the restrooms.
  • The door into the restroom opens inwards and has a high visual contrast.
  • The door is easy to open.
  • The door has a doorknob.
  • The width of the restroom door opening is 2ft 5in (74cm).
  • There is 1 stall in total within the restroom surveyed.
  • Dimensions of the ambulatory stall surveyed are suitable for an ambulatory user (60in x 35in - 1525mm x 89mm).
  • The ambulatory stall surveyed has a vertical grab bar to the right of the toilet (as you face it).
  • There is a sink and a towel dispenser available.
  • The sink faucet type is lever-style.
  • Lighting levels were even at the time of the survey.
  • The only accessibility feature in this restroom is one vertical grab bar.